I was notified that i got traffic ticket in New York , and i live in Michigan and was never in New York . ID Shield contacted me and Legal Shield hired a law firm . In about 10 days i was notified that the Law Firm had all issues related to the ticket were dropped – and i never had to leave home . My wife medical issues were the same. ID Shield hired a fraud investigation team and they fixed all medical discrepancies . All this under low monthly fees. I love the company.